Tuesday 8 July 2008

How the other half roll

When I lived in Brisbane I complained that the shop assistants in pretty pin stripe at Cue bothered me too much when I was "just looking". Here in London I whine that the skinny jean wearing Top Shop 14 year old is always on her break when I require "a size 4 in these please" (UK shoe size that is). I was, however, the recipient of some serious customer service this weekend that can only be described as 'pure awesomeness'.

Sat morning saw me casually wander into the outstanding Circa Vintage on the Fulham High Street - a favourite of fashion savvy celebrities and wives of investment bankers. As I, unfortunately, fall into neither category, making a decision to purchase from this outrageously overpriced but unbelievably beautiful boutique, required an overnight marinade and a couple of "should I or shouldn't I" style phone calls. So, with a * special dress in mind, I left. To marinate.


click the circle marked x to reboot your slide show

A good 5 quid later (I really need to get onto this SKYPE thing) contemplating the “is it worth it question?” along with financial advice from those who know and care for my spending habits, it was decided. I simply couldn’t get this dress out of my head. I had to have it, it belonged with me. It would be mine.

It was, however, a non trading Sunday when I finally came to this revelation. In the city bonus and celebrity world, trading hours do not apply. Big gun, wealthy, consumers have the shops trade around them and as luck would have it, on this very rare Sunday, trading hours didn’t seem to apply to me, the humble fashion blogger, either. I met with the lovely shop assistant (now saved under 'Gaia from C.V' in my phone) early Sunday evening and the transaction of goods was completed. I’m led to believe that this is what the privileged call 'By Appointment'. My Dad simply declared it "Bloody Good Service".

Above is a sneak peak at what this lovely store has to offer. If you happen to own a flat in the great South West, have a husband who works for Goldman Sachs or you recently won Xfactor - why not drop in (preferably Monday through Sat) and don’t forget to ask for Gaia. She's bloody great!


* I have decided to keep my purchase under wraps for the time being as I plan to unveil it in full supremacy at an up coming special event. Keep an eye out for it - it is truly special and makes me very happy.

15 people have commented:

Anonymous said...

I'll check it out even though i don't venture out to those parts very oftne...

Reena Rai said...

I'll have to make a trip over to Fulham to check it out. Good customer service is difficult to achieve...it needs to be the happy medium betwen attentive and giving you space to browse

Ella Gregory said...

I love the slideshow, its a great way to display pictures!

discotheque confusion said...

Sounds like a lovely experience!
I really think good quality customer service is soso important.
Parting with your hard earned cash in a shop full of clothes on the floor and moody sales assistants doesn't have quite the same effect, does it?

pretty said...

The wonderful slideshow comes back with a vengeance - the effect you chose is fabulous and perfectly matched to the photographs!

I can't wait to see the dress, was it very dear? Maybe I shall have to do some window shopping there, but you know how that *never* works.

Winnie said...

I can't wait to find out what you have bought! Exciting!!

Smaggle said...

Yuck. 14 year old sales girls. There is truly nothing worse. I hate it when they dance. Grrr.

Mica said...

Wow, that was great service!

I can't wait to see this new dress :)

Tricia said...

what a great slideshow, and those dresses, what temptation, of course you couldn't resist!

miss vintage love said...

Sounds like a fabulous shop! Love the photos!

lucyloves said...

Cant wait to see your purchase!

Imelda Matt - The Despotic Queen of Shoes said...

snap...you've arrived!

Cheyenne said...

Awesome slide show

Seeker said...

Wow love your slideshow, and the dresses...

(Sorry for a little absence but I think you can understand why ;))

xoxo

Candice DeVille said...

There must be something special about those Circa people. I had a similar experience with Nicole from Circa Vintage here in Melbourne ( I wrote a post about it too), and now have her on speed dial to dress me for all sorts of events. Oh the bliss that is exceptional service!